Manual Return Label Requests

 Click HERE for the Return Label Request Form

https://forms.office.com/r/PnhPB1CAxH

Christmas Sign up Sheet!

 Here is the link to sign up for a Christmas shift!

It will be paid at time and a half! 

Click Here

Thank You

 Team, I wanted to say "thank you" to each of you for your hard work this holiday season.  

I know that it has been BUSY!  Everyone needs some great shoes for Christmas.   

I have some more good news.  We will be announcing our December money bonus incentive.   It will be similar to what we did around Thanksgiving and Black Friday.   So, please keep your eyes open for that.   

Lastly, with it being so busy, I have to stress the importance of attendance.  Please work as scheduled.   If you miss, you cause your co-workers to have to work that much harder.   

Overtime is approved until further notice.   We need help in the morning Monday through Friday.  Please please please come help.  As a reminder, the OT would be paid on 12/22/2020 for any hours worked by 12/15/2020.  

If you need help or have questions please let me know.  

Thank you again!  

Matthew - Director 

Holiday Raffle Winners

 Here is a video of us pulling the winners for the cash prizes! We had $1000 in cash prizes, and the winners and information about it are in the video! 

Click Here

HOLIDAY RAFFLE

 

We are now starting our annual Holiday Raffle and incentives program! We have over $1000 in cash bonuses we are excited to offer!

How do you get entires?

    1: Scoring 90% or above on your calls!

    2: Kudos Calls and/or recognition for GREAT customer service!

    3: Logging into everything 5 minutes early to your shifts!

    4: Knowledge quizzes that will occur randomly during your shift! 

There are 2 $200 bonuses, 2 $100 bonuses, 4 $50 bonuses, and 8 $25 bonuses. 

Everyone can use a little extra cash around Christmas time, so lets do our best and CRUSH this Black Friday season! This is what we prepare for, so time to really shine and show us how great we know you are! 

Any questions, please see Emmalyn. 

HOLIDAY 2020 SIGN UP SHEET

Click Here!

Replacement Izzie Laces (NEW)

Click Here

Marc Fisher New Return Process (RMA)

 Hello! We are changing how we do returns! This course and quiz is required to take ASAP! Thank you!

https://roi-solutions.coassemble.com/unlock/gihgvpf

Marc Fisher Text Messaging Training

 Hi Marc Fisher Agents:  Everyone please do this training.  

We are tracking completion, so please get it done! 

Text Training

VPN Connection Guide

Click here for the VPN Connection Guide

You can only access this on an ROI computer, not your personal equipment.

March Week 4 Quiz - Price Adjustments

Team,

This is the last one for the month, I promise! :)

This quiz on price adjustments is short, but you will have to do some math. Please use either a regular calculator or the promo calculator on the Blogspot. I will meet with you if you do not get a perfect score.

Click here