Week 1/6/2020 Quiz
Team, I understand there are many "right" answers and there can be many resolutions for each scenario. The main purpose we are trying to achieve here is to show that you should NEVER say, "There is nothing I can do" because there is. Be creative! Find clever solutions! I am not grading looking for right answers, I am looking for wrong ones! Do right by the customer, we are customer service, aren't we? ;)
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